Navigation and service

You are here:Customer Satisfaction Survey


The feedback we receive from our stakeholders is important to us: What are your expectations of us? How would you rate the BfArM's performance? How content are you with the service we offer?

Our customer satisfaction survey is designed to help us continuously improve our service.

We would very much appreciate your feedback which should take approximately 15 minutes and will be evaluated anonymously.

Our survey especially addresses the following groups:

• physicians and pharmacists
• pharmaceutical companies
• general public/patients/interested individuals
• sponsors of clinical trials with medicinal products or medical devices

Thank you very much for your support!

start survey

Should you have any questions regarding your participation in the survey or in case of technical problems, please contact us via e-mail at

Privacy Policy